Terms of service

These terms apply to StreamScoutAI accounts, subscriptions, scan packages, certificates, the Android app and browser extension. Product presentation, selected plan and checkout information form part of the contract. Consumer statutory rights remain unaffected.

The service performs a visual, probabilistic risk analysis from submitted images. It does not constitute an authenticity appraisal, valuation or purchase recommendation. Results depend on image quality, product version and available reference data.

• Users must provide accurate account information and protect access credentials.
• Uploads must be lawful and may not infringe third-party rights.
• Manipulation, automated abuse, circumvention of limits and attacks on the service are prohibited.
• The extension only processes supported pages after activation by the user. Optional telemetry can be disabled.
• Account restrictions require documented grounds and can be appealed through support.

Prices, total cost and billing intervals are shown before the payment button. Subscriptions renew for the selected interval until cancelled and can be managed through the customer portal. The final button clearly indicates the obligation to pay.

Consumers generally have a 14-day withdrawal period for distance contracts. Immediate performance before expiry is provided only after an express request. For services, the right is lost only after full performance and prior acknowledgement; if withdrawal occurs earlier, a proportionate amount may be payable where the statutory requirements are met. Details and a model form are available under withdrawal information.

Mandatory statutory conformity, warranty, update and remedy rights for digital services remain unaffected. Report defects through support so that repair, replacement, price reduction or termination rights can be assessed as required by law.

No uninterrupted availability is promised. Liability is governed by mandatory Austrian law; limitations do not apply to intent, gross negligence, personal injury or mandatory consumer claims.

Austrian law applies without depriving consumers of mandatory protection in their country of residence. Statutory consumer venues remain unaffected. Material changes are communicated before taking effect; changes requiring consent apply only after consent. Contact: admin@streamscout.tools.